Exchange Policy

Exchange only. Merchandise must be in original condition, with no signs of damage or wear. All exchanged items are final sale. Requests for exchanges must be made via email within 14 days of original receipt.  After return confirmation, merchandise must be received by Hitchcock Madrona within 7 days.

Original shipping charges are non-refundable and customer is responsible for return shipping costs. We will cover the cost to ship exchanged merchandise. We do not accept CODs.

Email exchange requests to:

Return merchandise to:

Hitchcock Madrona
Attn: Returns
1422 34th Ave
Seattle, WA 98122