PRIVACY

Hitchcock Madrona, LLC (“Hitchcock Madrona”) takes your privacy and security seriously and believes it is important for you to know how your information may be used in connection with your use of our website and services offered by Hitchcock Madrona. 

BY USING OUR WEBSITE, ORDERING PRODUCTS, OR SUBMITTING ANY INFORMATION, INCLUDING PERSONAL INFORMATION SUCH AS YOUR NAME, EMAIL ADDRESS, AND OTHER NON-PUBLIC INFORMATION, YOU (AND IF APPLICABLE, THE ORGANIZATION THAT YOU REPRESENT) ACKNOWLEDGE TO BE BOUND TO THE TERMS OF THIS PRIVACY STATEMENT.  IF YOU DO NOT AGREE TO THE TERMS OF OUR PRIVACY STATEMENT, DO NOT USE OUR WEBSITE.

Use of Personally Identifiable Information

When submitting an inquiry or ordering products, you will be required to provide your name, address, phone number, email address, and other personally identifiable information (“PII”).  PII will be used in connection with responding to your inquiry and fulfilling your product order.  It is important for you to maintain the confidentiality of your account information (i.e., log-in and password) to ensure others do not gain unauthorized access to your PII.

Non-Personally Identifiable Information

Our Website collects non-personally identifiable information.  Non-personally identifiable information may include your Internet Protocol (“IP”) address, which is used to monitor website traffic, and your network Media Access Control (“MAC”) address.  hitchcockMadrona uses cookies.  Cookies are unique identifiers that we transfer to your computer or device to enable our Website to recognize the computer or device used to access our Website and to provide certain features associated with your use of our Website.  You can disable cookies or set your web browser to alert you when cookies are being sent to your computer or device.

Disclosure of PII

Generally, Hitchcock Madrona will not release your PII to third parties.  Hitchcock Madrona will only release PII:  (i) to protect our business interests; (ii) to protect other users of our website and services; (iii) to enforce the terms of this Privacy Statement; and (iv) to comply with a court order (e.g., subpoena).  Hitchcock Madrona will provide you with notice of the court-ordered disclosure of your PII within 10 days of receipt of such a request.

Limited Use and Duration of your PII

Hitchcock Madrona and its subcontractors will only use the information you provide in connection with addressing your inquiry and fulfilling your product orders.  Hitchcock Madrona will not maintain your PII longer than needed.

Children

Use of our Website is intended for adults.  Children under the age of 13 are prohibited from using our services.  hitchcockMadrona does not intentionally collect or maintain PII from those who are under 13 years of age.  If hitchcockMadrona has actual knowledge of user PII under the age of 13, Hitchcock Madrona will permanently delete such PII.  By using our Website you affirm that you are at least 13 years old.

Security

Hitchcock Madrona is committed to protecting the security of your PII.   Hitchcock Madrona uses a variety of industry-standard security technologies and procedures to help protect your PII from unauthorized access, use, or disclosure.  Even though we have taken significant steps to protect your PII, no company, including Hitchcock Madrona, can fully eliminate security risks associated with PII.

Contact and Revisions

Hitchcock Madrona reserves the right to update this Privacy Statement from time to time.  If you have questions or concerns about our Privacy Statement, please contact us via email at info@hitchcockmadrona.com

Mailing address:

Hitchcock Madrona
1422 34th Avenue
Seattle, WA 98122